FAQ
1 Do you also offer kid's products and what are your kids' sizes?
Yes, we provide full-range kids’ sportswear across soccer, rugby, and basketball.
Our standard children’s sizes run from 2XS to XL (around age 4–14) and can be further customized based on your team’s measurement chart.
For bulk orders, we also support exact size grading according to your tech pack.
2 What’s your minimum order quantity (MOQ)?
For custom teamwear, our MOQ is 10 pcs per design.
For sample orders, we can produce 1 piece, fully customized, so your team can review fabric, printing quality, and fit before bulk production.
3 How long is your production lead time?
Standard lead time: 7–12 days for most sublimation uniforms.
Cut & Sew or embroidery-heavy garments: 12–18 days.
Rush service is available depending on your order volume and factory schedule.
4 Can I customize name, number, logo, and design?
Absolutely. Everything can be customized:
Player name & number
Team logo
Sponsors
Colorway & pattern
Fabric selection
We offer free design support and can turn any reference photo or idea into a production-ready layout.
5 What fabric options do you offer for sportswear?
We use performance-grade materials engineered for durability and comfort:
150–180gsm Quick-Dry Polyester for soccer
260–300gsm Rugby Fabric for high-impact play
240–380gsm Fleece for hoodies
Mesh, spandex blends, ribbing for special panels
All fabrics can be upgraded depending on your budget and performance requirements.
6 What printing methods do you use?
We offer a complete range of decoration technologies:
Full Sublimation – long-lasting colors, no cracking
Embroidery / 3D embroidery
Woven badges
Tackle-twill / appliqué
DTF / Screen printing (for logos only)
We will propose the most durable and cost-efficient option based on your design.
7 Do your colors fade or crack after washing?
Sublimation printing never cracks or fades, even after 200+ washes.
For embroidery and woven patches, the structure remains stable with normal washing.
All fabrics are tested for colorfastness, shrinkage, and durability before production.
8 Do you ship worldwide?
Yes. We ship globally through:
DHL
FedEx
UPS
Dedicated shipping lines
Transit time is usually 3–7 business days depending on location.
9 Who handles customs and taxes?
We help prepare all export documents.
Import duties vary by country—some regions may charge VAT or customs fees upon arrival.
If you need help estimating your import costs, our team can support you with guidelines.
10 Can I check my order status during production?
Yes. We offer real-time production updates with photos and videos at each key stage:
Printing
Cutting
Sewing
Finishing
Final QC
You’ll always know exactly where your order stands.
11 Can you match my existing jersey or recreate an old design?
Yes. With clear photos or a physical sample, we can replicate:
Exact color
Fabric
Panel pattern
Logo & numbering style
This is one of our core strengths as an OEM/ODM manufacturer.
12 What if I don't have a design yet?
No problem—our in-house designers can create a custom layout from scratch.
Just tell us your team name, colors, and style, and we will handle the rest.
13 Can you produce big orders for clubs, academies, or events?
Yes. Our factory is equipped to deliver both small team batches and large-volume projects for sports clubs, schools, tournaments, and brands.
We support long-term B2B cooperation and stable capacity planning.
14 How do you ensure quality?
Every order passes through:
Fabric inspection
Color calibration
Panel alignment check
Stitching QC
Final measurement verification
Pre-packing review
We maintain strict standards to keep uniform sizing consistent across all batches.
15 What payment methods do you accept?
We support:
PayPal
Credit card
Bank transfer (T/T)
Alibaba Trade Assurance
For bulk orders, partial deposits & phased payments are available.
16 Do you offer refunds or returns?
Custom products cannot be returned unless there is a manufacturing issue.
If any defect is confirmed, we will remake or compensate promptly.
All communications and QC records are transparent to ensure fairness for both sides.
17 Can I add extra accessories?
Yes, we offer add-ons such as:
Socks
Warm-up tops
Training shorts
Tracksuits
Hoodies
Bags
You can build a complete team package through one supplier.